Cedarwood Tree Consultants is the trading name of Cedarwood Tree Care and is Data Controller and Data Processor of any personal information you provide to us. The information you supply will be used to process your application for membership/accreditation, training, event bookings, product sales, newsletter subscription, advertising or sponsorship.
Cedarwood Treecare registered office is
3 Howton Grove Barns,
What information do we collect and how?
We use the information we collect for the following:
Occasionally Cedarwood Treecare may provide limited data to third parties that provide membership or training related products and services. These may include:
The legal basis for the processing of your data relates to the information provided and the context in which it was collected.
We will only use your information where:
You can stop all email and postal communications you are sent. You can either Unsubscribe by clicking the link in our emails, or by informing us of your preferences via email, post or telephone.
You can access, correct, update or request deletion of your personal information at any time by contacting us.
Deletion of data will be carried out on the understanding that removal of some information (e.g. addresses) during an active membership term may negatively affect the level of benefit achieved from their membership. Please note we cannot delete address information that is attached to invoices as financial information must be held for 7 years for tax purposes.
You can request that we restrict processing of your personal information, object to processing of your information or request portability of your personal information.
. We will comply with your request where your rights have been exercised in accordance with applicable laws.
If we have collected and processed your personal information with your consent, then you can withdraw your consent at any time. Withdrawing your consent will not affect the lawfulness of any processing we conducted prior to your withdrawal, nor will it affect processing of your personal information conducted in reliance on lawful processing grounds other than consent.
If you have any worries or complaints about the way we use your information, please get in touch with us. We’ll do our best to set your mind at ease. And if you feel we’re not meeting the high standards we expect of ourselves, you’re within your rights to tell the UK Information Commissioner’s Office (ICO).
We only hold on to your personal information for as long as we need it for the purposes for which we collected it.
So that we can support your future interaction with us, some data might be retained for a short period after your last interaction with us. After that we will either delete it or anonymise it.
Wherever possible we will seek to store your personal information within the UK or EU. However, in some instances the information we hold may to transferred to suppliers with systems hosted outside of the EU.
Where services we use store data outside of the EU, we ensure that their policies and procedures meet the same high standards as those utilised in the EU.
Other systems used to hold or process your personal information are WordPress, our CRM and our web platform, which is hosted within the EU.
We regularly review and update our data handling procedures and ensure that appropriate technical security measures are in place to safeguard your information.
We may need to update this policy from to time to time. Whenever we make changes to this policy we will endeavour to contact you in advance by your registered email address. If we do not hold email details for you, please look out for the notices on our websites and materials which indicate we have changed this policy. If you continue to share information with us or use our websites after we’ve changed our policy, we’ll take it that you accept the changes.
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We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.
Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.
You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.
Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.